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Your Mental Health Matters

COVID-19 and Mental Health Support

There is a new NHS Mental Health Crisis Line open to provide access to 24 hour Mental Health Support run by NHS staff.

This telephone line is for anyone who may need support in and across Wirral, Cheshire West and Cheshire East.

Anyone can call and talk to a dedicated Mental Health Professional, including children, young people and all adult age groups 24/7.

The number is 0300 303 3972 

General Mental Health

One in four adults are believed to experience a mental health condition each year, making it very likely that everyone will know someone who would benefit from help with their mental health. Like physical illness, mental illness can affect anyone. And just like with a physical illness it is important that you seek support particularly if you:

  • Feel sad and worthless
  • Have lost interest in things that you once enjoyed
  • Have feeling of worry and panic

Your family doctor is usually the best place to start. They will be able to provide you different options of support which may include talking therapies, and/or medication. Maintaining good mental health is invaluable to having a feeling of overall wellbeing.

If you suspect a friend, work colleague or family member is suffering one way you can support them is simply by listening, not interrupting, just letting them talk and respond in a non-judgemental way. Repeating back what someone says to you can also encourage them to keep talking because they will know that you’re genuinely interested in what they have to say.

In Congleton- for the future: Here in Congleton the Town Council’s Health and Wellbeing Working Group is seeking to establish a front-line mental health space for adults. It should be a place in Congleton where people can call in and see professionally trained staff.

Local Support for Mental Health: We are aware of the following groups and organisations which can offer help with Mental Health locally. As we become aware of more they will be added to this page.

Local Contacts

  • Age UK – Men in Sheds  – a relaxing and practical environment for men over 50
  • Carers Trust for All  – West Street provides support and guidance to carers
  • Changing Lanes – recovery support network for people with addictions
  • Disability Information Bureau – (MACC) – helping people with disabilities enjoy life
  • Friends for Leisure  – helping young people with disabilities enjoy friendship and leisure
  • Home Start East Cheshire helping support you through bereavement, isolation
  • LOL  – Listen Out Loud – Supporting ex-forces personnel  
  • Mentell – Congleton Circle  – Mentell are a charity providing free support to men experiencing mental or emotional discomfort through a confidential space to listen, share and connect
  • Nailed it  – the nailed it group is based in Congleton, our aim is to help our community through talking together which we believe gives members confidence to share their stories
  • NSPCC – Congleton
  • Rubys Fund – Ruby’s Fund is a charity providing social, sensory, educational and recreational services for children, young people, their families and carers at their Sensory Centre located in Congleton
  • SWaNS  – supply programmes and training based around the development of emotional resilience and well-being that will build a positive framework for good mental and emotional health
  • Visyon  – support for young people aged upto 18 (seeking funding  to extend to 25 years)

Friendly Places:

  • Old Saw Mill – Community Café and so much more on Back River Street. Various groups and organisations, just call in for a chat
  • Stocks – Chatty Table, every Wednesday 11am – 4pm
  • Bear Grills – Chatty Table, all open hours
  • Cricket Club – Company Corner, every Monday 10am – 12noon

Useful National Contacts:

Al-Anon Family Groups – help and hope for families and friends of alcoholics, tel: 0800 0086811 (10am – 10pm)

Alcoholics Anonymous  – concerned with the personal recovery and continued sobriety of individuals who turn to the fellowship for help, tel: 0800 917 7650  

Alzheimers Society – provides support for anyone concerned about someone experiencing memory loss or dementia, tel: 0300 2221122

CALM – offers support to men in the UK of any age who are depressed or in crisis, tel: 0800585 858 (5pm – Midnight)

National Drugs Helpline – confidential helpline, tel: 0300 123 6600 or  Talk to Frank

Every Mind Matters – online guidance to looking after your mental health

Relate – Relationship Counselling, tel: 0300 100 1234 

The Samaritans – tel: 116 123 

Sane Mental Health Helpline – a telephone helpline for people affected by mental illness open 4.30pm  – 10.30pm every day 

Shelter – housing advice, tel: 0808 800 4444 

The Silver Line – a free confidential helpline providing information, friendship, and advice to older people 24/7, tel: 0800 4 70 80 90

Time to Change – ending discrimination against people with mental health issues, campaign materials and advice. Two most local hubs Nottingham and Warrington