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Accessible Switch-On FAQ’s

Welcome to Congleton’s Christmas Lights Switch-On!

The town council, in collaboration with its Equal Access Support Group, has launched a series of accessibility improvements to ensure everyone can join in the festive cheer. From quieter viewing areas and inclusive spaces to accessible toilets, these enhancements are designed to make the celebrations enjoyable for all visitors.

Whether you’re coming to see the big Lights Switch-On, take part in the Lantern Parade, visit Santa’s Grotto, or explore the festive stalls, we’re committed to ensuring all visitors can enjoy the celebrations comfortably.

The event opens at 4pm, with the big switch-on at 6pm. Festivities in the High Street and Pedestrian area will be at its quietest when the event opens. Anyone who wants to avoid crowds and/or noise is advised to attend early and avoid the congested areas between 5.30pm-6.30pm.

Where are the Accessible & Quiet Spaces?

Congleton Town Hall, (No 10 on the map)

There will be an accessible live-stream of the main stage inside the Town Hall, providing a quieter, more comfortable viewing space. Accessible toilets are also available within the building.

The Space, (No 6 on the map)

An Inclusivity Area in ‘The Space’ will be open from 5pm–7pm, offering a calmer, supportive environment for anyone who may need a break from the busy crowds while still enjoying the festive atmosphere. Please be aware that the route to The Space is expected to be very busy, especially around 6pm during the Lights Switch-On, so allow extra time to move through the area.

Is Blue Badge Parking available?

Blue Badge parking spaces are available at the following locations, provided by Cheshire East Council. Please note there is no designated event parking:

  • Antrobus Street, CW12 1HB: x2 spaces
  • Back Park Street, CW12 1EP: x3 spaces
  • Fairground, CW12 1BP: x6 spaces
  • Princess Street, CW12 1DF: x2 spaces

Will there be accessible toilets?

Toilets are available at several points across the town centre:

  • Accessible toilet inside the Town Hall, High Street (No. 10 on the map)
  • Portable toilets on Market Street by the bus station, including one accessible unit and three standard units
  • Toilets inside Rumba, Swan Bank (No. 3 on the map)

Stall Layout & Accessibility

To improve safety and accessibility, all stalls will be arranged single-sided along Swan Bank, Mill Street, the pedestrian area, and High Street. This ensures clear pathways for visitors, including those using wheelchairs, pushchairs, or mobility aids, while still enjoying the festive stalls.

Please note: These areas are expected to be very busy, especially around the 6pm Lights Switch-On, so allow extra time to navigate through the crowds.

How do I get to Congleton Market Quarter?

Down the ramp from Morrisons or from Princess Street Car Park. Both routes provide convenient access to the stalls, entertainment, and festive activities.

Information Point

Visit Congleton Information Centre for all event details, help, and signposting. This is also the designated Lost Children Point. Located inside the Town Hall (No 10 on map).

Event Marshalls

Stewards will be wearing yellow Hi-Viz jackets. If you require assistance, please speak to a steward. Please note, the majority of stewards are volunteers, and they may need to radio the organisers to assist you with your request.

Road Closures

Road closures will be in place on High Street (12 noon-10pm), and Mill Street and Swan Bank. Motorists will still be able to use Market Street to access Morrisons and the Fairground Car Park. Vehicles on Canal Street will only be able to turn right onto Lawton Street. No access from Moody Steet to High Street. The bus and taxi rank will operate as normal but with all routes exiting via Mountbatten Way.

Congleton Town Council
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